Customer Service

Tell us about your case, and we will contact you as soon as possible.

Contact form

Below you will find useful topics and frequently asked questions.

Help / FAQ

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What payment methods do we accept?

We accept credit cards, ensuring a secure and fast purchase. 💳

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Can I add or modify an order?

Yes, but please contact our service channels as soon as possible, as no changes can be made once the order has been shipped.

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Where is my tracking number?

You just need to look for the Poedagar message in your inbox, the email address you used to make your purchase, and there you will find the tracking number. If you haven't received the tracking message yet, don't worry, it usually arrives within 24 hours after the order date. Please wait a little longer, and you'll receive it soon, allowing you to track your order with the carrier. If you have any issues with your order, please contact our team.

Important: don't forget to check your spam or junk folder.

Our WhatsApp

Ideal for pre-purchase inquiries or basic post-sale solutions.